A couple of months ago, I was lucky enough to catch the first sign of my favorite bike store coming to Tampa. At the time the stand-alone store was completely gutted without any sign of what it was going to look like. Last week, after the store opened I was privileged to get my first look. In the past I had to visit the Clearwater store strategically around training and races in the area. Now, I am finally able to have the service and quality I enjoy, quite a bit closer to home. What I didn’t expect, when I wandered in for the first time, was the bike store of my dreams. Outspokin has everything that could possibly be needed, and/or wanted, by bicycle enthusiasts and triathletes.
As owner, Val Tavanese, gave me the tour, she explained this location is the store she always dreamed of opening, because it had all the services, products and amenities that she personally wanted for in a bike shop. The reason I continue to make the trip to 35 mile trip to Clearwater is not just because it is the location where I purchased my own Cervelo P2, but it is because Val and her team have always continued to provide top tier service and expert advice when I needed it. Val assured me she is determined to continue the same tradition here in Tampa.
Enough of my praise and rhetoric, let’s get to the gears and chains of this amazing store.
Right outside the entrance double doors sits a nice table and chairs that providing a shady spot to relax after a long bike ride. Walking into the sliding door you immediately see the front desk with smiling Outspokin team members surrounded by by bright colors and cycling accessories of all kinds.
Cycling manufacturers enforce their own rules and guidelines for retailers carrying their line of product. Most cycling lines will only allow retailing of their product within a certain distance between stores carrying the same line. For example, Cervelo only allows a store to carry their product within a 50 mile radius another bicycle shop in order to keep the shops from competing with one another. Outspokin Tampa is carrying three amazing retail lines in Road, Cyclecross, Mountain, and touring bikes; BMC, Giant and Scott.
What sets Outspokin apart from most bike specialty stores is their services. The most important service, in my opinion, is maintenance. Bike parts wear out, cyclists fall, and a good portion of the time adjustments need to be made do to change in technique, training regimen or even transport of the bike itself. Outspokin has always had a great team of mechanics, and they need some room to work in right? Well, the mechanics bay in the Tampa store is immense and Val has outfitted all of her maintenance team with a complete new set the tools necessary to assemble, repair and adjust their customers equipment without any sacrifice to quality.
The next superior service is fitting. In my experience, fitting the bike to the person is crucial for comfort, power and speed, especially in a road and triathlon bikes. Outspokin spares nothing when it comes to fitting. The fitting room is outfitted with the Retul system including Muve bike accessory. Retul is a complete system for measuring every length, and angle of the rider to the bike which determines the athlete’s personalized adjustments. For instance, when a riders leg is extended to the very bottom of the pedal, there is an optimum angle for the knee to be bent. This system will measure the distance of the seat post and calculate what the precise height and the horizontal position of the seat is optimal in order to achieve that angle.
The Muve bike accessory to the Retul system allows for quick changes to those measurements which then can be transferred to their bike. When I was fitting utilizing the Retul service, the Muve bike was not available, so for every change in angle I had to dismount and the technician had to pull those parts off my bike and replace them at the right measurement. With the Muve bike, when the angles change the tech can adjust with the rider still on the bike. This makes those adjustments faster and more accurate, because the computer will provide the adjusted angles and measurements as the tech is making those adjustments in real-time.
Two more advantages to do a fitting with Retul, are all of the adjustments are saved in Outspokin’s database, so when doing routine maintenance the techs can re-assemble the bike with the personalized adjustments. Also, when cyclists travel with their bike it needs to be partially disassembled. A print out of the angles and measurements can be placed with the bike, so either the rider or a mechanic can reassemble the bike without sacrificing personal comfort or performance. What about those customers shopping for a bike and really have no idea what brand or geometry is best for them? If a Retul analysis is completed, the measurements can be compared in a database that will then determine the line and models that will be the best fit for comfort, power and speed for that individual. Pretty cool, am I right?
Do you want to ride in the morning, but it is raining, cold or you just do not have the time to drive out to a safe place to get a good workout in? Outspkin to the rescue with their CompuTrainer room. Eight CompuTrainers are connected to a HDTV and will allow you and a few of your fellow cyclists the ability to ride a stage of the Tour de France, or the bike course of the Lake Placid Ironman on your own bike. The CompuTrainers have the ability to add or remove resistance matching the elevation of the course as you are looking at the screen which is projecting exactly the point of view as if you were actually riding the course. Pretty Sweet, right? Outspokin makes it sweeter by providing showers, so you can ride that stage of the Tour and still make it to work that morning. Tampa to France and back in time for work. (It is almost like transporter rooms were finally invented.)
These are just a couple of services that are being provided. Other services that are coming soon include in-store Lactate Threshold and VO2 Max Testing.
I am thrilled to be able to give such a glowing review to Outspokin. I hope you get a chance to visit soon and take advantage of all the products and services they are offering.
Outspokin’s Grand Opening is this weekend, March 15 & 16th, and there will be plenty of events and vendors at the Tampa location, so check out the store, take a look at some the products vendors will be carrying and take a test ride on a new bike. Oh, and tell them you heard about it from the IronGoof. Maybe, just maybe they will reward you for it.
September 11th will always remain a significant event in the history of this country. The day when Osama Bin Laden dared to bring terrorism to the United States and unfortunately succeeded, at least at that point in time. Where were you on that day? I bet everyone I ask that question will remember exactly where they were. Me? I was getting ready to go on an interview for a job.
I was just coming out of the shower when the phone rang and it was a neighbor and really good friend of mine, Sue. She told me that a plan had struck the twin towers and to immediately turn on CNN. I swear I told her it must be a hoax until I actually did turn on the TV. I was completely wrecked at the site of the replay of the first plane hitting the tower. As the camera went back live to grab a shot of the destruction, the other plane struck the towers. I was completely floored and I felt like my whole body was over stimulated with anxiety. Then the worst thing happened, I heard another explosion except this time it was not coming from the television. It came from a distance outside my condo. Oh, I didn’t mention that at the time I was living just outside of Washington DC and I had recently separated from the United States Army where I was stationed at the Pentagon.
Within three minutes CNN was relaying the story of the Pentagon. I put some clothes on grabbed my Pentagon badge and left. When I arrived just outside of the gate, guards were already posted at the parking lots and the entryways were fortified. A soldier came to my window and told me to turn around, so I flashed my Pentagon badge and told him I wanted to help. I had people in there and I was a trained EMT and I could at least help triage. He wouldn’t have it. I then asked to him to radio the head of security because I knew him and he knew me very well, but he had his orders and he was not going to make any special provisions. I couldn’t argue with that. All of the military police, security, and medical personnel were all under a great deal of pressure and being that I knew what that was like, I wasn’t going to argue. I turned the car around and went home. It took twice as long for me to arrive at home as it did for me to get there, but after walking in the door and immediately turned on the TV and there I sat, on and off, for two weeks. I was a sponge for information. I made frequent calls back to my old unit asking about people I knew. On that day there were three soldiers who were, subordinates of mine at one time, missing. Friends in other units also missing and two of my mentors pronounced dead; Sergeant Major Robert Strickland and Lieutenant General Tim Maude.
It was a crushing blow for me. I had dinner at both of their houses. General Maude would take me to the Officer’s Dining Room where “a little lunch” was a huge steak and baked potato with all the fixings. SGM Strickland filled in instructing a couple of classes at Ft Jackson when I was in training and then continued my mentorship when I ended up at the Pentagon after Korea. The only thing I could think of was that if I felt this bad, it had to be 100 times worse for any of the victim’s families.
My best friend Sean was living outside of Times Square at the time, and his auditions and work took him all over the city. I immediately picked up the phone and gave him a call, but the circuits were overloaded. I wouldn’t talk to him for three days. The mood around DC and Virginia was somber throughout the coming weeks. It was heavy with dread and confusion, but something positive happened. I noticed that there was very little hostility toward one another.
Everywhere I went I could see citizens going out of their way for one another. For example, an incident that happened to me; the roads were slick after a little rain and I ended up in a 4 car fender bender. Maybe not a fender bender, but a hard love tap. The front car hit the brakes, the car in back of her hit their brakes, then me, then the guy in back of me. We all, got out, looked at our cars and we all had some small dents or paint nicks. My Xterra had part of the bumper had come askew but it looked like it could be fixed pretty easily. The weirdest thing was, no one was mad. We looked at each other shrugged asked if anyone was hurt and basically agreed there was just too much crap going on at that time to worry about such a minor incident. We didn’t call the cops, we didn’t exchange insurance info, we didn’t even exchange names. We shook each other’s hands and went on our way. I saw this happening everywhere I went. Their were customers actually moving their carts to the corral at grocery stores or even helping the employee stack them. I saw two, three, sometimes four cars stopping on the side of the road when a motorist was changing a tire asking if they could help. The whole country was supporting each other. It seemed to last for months before it started to slowly return to the normal disdain.
It was just an amazing sight. I guess the question is why can’t we always feel that way toward each other? Why does the country have to go through an incident of massive destruction for citizens to realize we need each other?
Unfortunately, there are not a lot of people that read my blog, but those of you who do, I challenge you to take an hour every day and think about other people before yourself. As you are in your car, and you see another car that is really trying to merge into traffic but no one is allowing them to enter the line, stop and let that person in. If you notice someone having issues loading groceries into their trunk, offer to help. It is just these little acts of kindness that can change the world as we know it. Lets prove that we do not need a major incident to bring our country together again.